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Terms and Conditions

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Toepasselijkheid

Toepasselijkheid

These general terms and conditions apply to all communications, services, products and materials of Kliniek Dokter Frodo. If a specific agreement exists, such as a treatment agreement, then they are deemed to be part of this agreement.

Definitions

other party

other party

Customers, suppliers, employees, exhibitors, students, social media contacts, clinic visitors.

utterances

utterances

Any communication from Kliniek Dokter Frodo regardless of form and medium, such as website, written and oral information, Facebook reports, photos, printed matter, etc.

Materials

Materials

Photos, video recordings, advertising and promotional materials, etc.

Services

Services

Treatments, treatment methods, courses, information, presentations, sale and promotion of products.

Products

Products

Products used and supplied by Kliniek Dokter Frodo.

Delivery

Delivery

The expressions, services, products and materials of Kliniek Dokter Frodo are performed and delivered with the greatest possible care without undue delay. If, nevertheless, there are errors or defects in the services and/or products provided by Kliniek Dokter Frodo, these will be remedied as soon as possible insofar as this is reasonably possible.

Force majeur

Force majeur

Force majeure is understood to mean any circumstance beyond the control of Kliniek Dokter Frodo, such as fire, flood, strike, exceptional weather conditions or government measures, non-delivery by suppliers of Kliniek Dokter Frodo, etc.

If it is not possible to deliver certain products, services or materials due to force majeure, Kliniek Dokter Frodo will suspend delivery and, if possible, deliver as soon as the force majeure situation has ended. If this is no longer possible, the relevant agreement will lapse. The other party cannot derive any rights from non-delivery due to force majeure. Kliniek Dokter Frodo is not liable for damage suffered by the other party as a result of non-delivery due to force majeure.

Termination agreement

Termination agreement

If the other party does not fulfill his/her obligations towards Kliniek Dokter Frodo, does not fulfill it on time or does not fully comply, the other party is in a state of bankruptcy or suspension of payments, has applied for this, or if its assets have been seized, Kliniek Dokter Frodo the right to terminate the agreement in question without notice of default, while retaining the right to any compensation.

Intellectual property rights

Intellectual property rights

None of the expressions, services, products and materials of Kliniek Dokter Frodo may be copied or otherwise multiplied, digitally or analogously, without express written permission. Such permission can only be granted by Danielle Gerritsen and can be requested via info@dokterfrodo.nl.

It is also prohibited to change the content of the website or other social media. The information provided by Kliniek Dokter Frodo (including image and sound material) on the website or in the social media is copyrighted, either by Kliniek Dokter Frodo or by suppliers of Kliniek Dokter Frodo. It is therefore strictly prohibited to copy and/or otherwise reproduce such material.

If the other party provides information (regardless of what form) via the website and/or social media, it is assumed that this is not subject to copyright, unless this is expressly indicated. If not expressly stated, Kliniek Dokter Frodo is free to use such information.

Liability

Liability

Despite the fact that the greatest possible care is taken to correctly and completely offer all expressions, products and services of Kliniek Dokter Frodo, complete satisfaction cannot be guaranteed. Kliniek Dokter Frodo is in no way liable for any direct or indirect damage as a result of or related to (the use of) the information or products and services provided by Kliniek Dokter Frodo, unless otherwise provided by law.

References to other websites, apps or companies are for the information of the respective reader only. Kliniek Dokter Frodo cannot guarantee the content and functioning of external websites or companies, nor for the quality of any products and/or services offered there. Any liability with regard to websites, apps or companies that are not of Kliniek Dokter Frodo is disclaimed.

Personal information

Personal information

The other party agrees to any storage of personal data provided and to be provided in an electronic file (such as the electronic client file) and the mailing file of Kliniek Dokter Frodo. The registered data can be used for various purposes, such as the realization of statistics, administration of the treatments or purchases, et cetera. The other party hereby expressly consents to such use. Use of the data for promotion and advertising requires separate consent from the other party.

Clinic Doctor Frodo is responsible for these digital files. The rightholder has the right to request the relevant files, as described in the legislation for the protection of personal data. An application must be submitted in writing, with signature and copy of identification, to Danielle Gerritsen, Cornelis Krusemanstraat 9, 1075 NB Amsterdam. A form for requesting personal data is available via info@dokterfrodo.nl or via 020 421 1559.

Prices and payment

Prices and payment

The prices for the services and products are stated on the website. The other party is obliged to pay the amounts published on the website to Kliniek Dokter Frodo as soon as he/she proceeds to purchase a product or service. Any discounts must be determined in writing/digitally by Kliniek Dokter Frodo prior to the purchase of a product or service. If this has not been done, Kliniek Dokter Frodo assumes that the other party agrees with and is aware of the published rates and is obliged to pay the full amount. Kliniek Dokter Frodo has the right to request (partial) payment in advance for certain services. If such advance payment is not made, Kliniek Dokter Frodo has the right not to provide the relevant service.

Do you have a complaint or are you dissatisfied with a product or service of Kliniek Dokter Frodo?

Do you have a complaint or are you dissatisfied with a product or service of Kliniek Dokter Frodo?

If the other party is not satisfied with a service or product, the other party is expected to report this to Kliniek Dokter Frodo. If it proves impossible to satisfy the other party in mutual consultation, there is a clear complaints procedure. A form for submitting a complaint is available via info@dokterfrodo.nl or via 020 421 1559.

Amendments

Amendments

Kliniek Dokter Frodo is free to change these General Terms and Conditions at any time. After amendment, all previous versions of the General Terms and Conditions will expire. In the event that any provision of these General Terms and Conditions is unenforceable by law, the other provisions will remain in full force and effect and the relevant provision will be amended as soon as possible in such a way that it is in accordance with the law.

Applicable law and choice of forum

Applicable law and choice of forum

Dutch law applies to these conditions. Any disputes will be submitted to the Dutch court.

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